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Privacy Policy

We are committed to ensuring that your privacy is protected when purchasing with us and any information we hold is secure. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

As with all shopping websites, when you buy goods or services from us, we need to know some basic information about you to complete your order. This will include your full name, postal and billing address, email address, phone number and payment details; we may also need further information in some instances. This information is provided by you during the checkout process and will be securely stored so that we can process your order.

We gather the above information to allow us to process any orders you make and, if you have requested us to, to send you our newsletter. The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to your account.

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate. We retain personal data only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. 

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop our website, as we continually strive to improve our website based on the information and feedback we receive from you as a customer. It is important we have feedback on our range of products and our services that we may provide. These statistics will not include information that can be used to identify any individual. 

We will never provide your information to any third party company. We seek to protect the integrity of our site and welcome any feedback about our Dealer websites if you think a product is being misrepresented in any way.

Sale Of Business

If our business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers alongside their advisers, and will be passed on to the new owners of the business. 

Updating Your Details

It is important that we maintain accurate and up to date information. You can check and amend all the information we currently hold about you by logging into your account with the email address and password you initially submitted when creating your account. Please ensure your billing and postal addresses are correct before checking out.

Your Rights

You may, at any moment, exercise your rights under data protection law, including (when applicable) your right of access, rectification, restriction, erasure, opposition (including objecting, at any time and for free, to the processing of your personal data for direct marketing), right to portability and your right to withdraw consent.  

Third Party Websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Changes in our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact Us

If you have any questions, concerns or complaints about our Privacy Policy or Services, you may contact our office by email marketing@fathomdiving.com

Alternatively, you can call (+44) 01404891819 and speak to the Data Protection Officer at Fathom Outdoors Ltd or mail us at the following address: Pelagic House, Flightway, Dunkeswell, Honiton, Devon, EX14 4RB, United Kingdom